Privacy Policy

Introduction

LB Fencing & Services (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website at lbfencingandservices.com or engage with our fencing, pole barn construction, snow removal, and property maintenance services in the New River Valley, Virginia area.

Information We Collect

We collect information you provide directly through our contact form and during the course of delivering our services:

• Contact Information: Name, email address, and phone number
• Project Details: Property information, project specifications, fencing requirements, and service preferences you share with us
• Communication Records: Messages, inquiries, and correspondence submitted through our contact form or via email and phone
• Technical Data: IP address, browser type, device information, and pages visited (collected automatically when you browse our website)

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide project estimates
• To schedule and deliver our fencing, pole barn, snow removal, and handyman services
• To communicate with you about your project status, appointments, and service updates
• To improve our website, services, and customer experience
• To comply with legal obligations and protect our business interests

Data Storage & Security

Your personal information is stored securely in our database systems with industry-standard encryption and access controls. We retain contact form submissions and project records for as long as necessary to fulfill the purposes outlined in this policy, maintain our business records, and comply with legal requirements. We implement reasonable technical and organizational safeguards to protect your data against unauthorized access, alteration, disclosure, or destruction.

Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: With trusted partners who assist us with website hosting, email delivery, and business operations — only to the extent necessary to perform those services
• Legal Requirements: When required by law, court order, or governmental regulation
• Business Protection: To protect our rights, safety, or property, or that of our customers and the public

Cookies & Tracking Technologies

Our website uses essential cookies to ensure proper functionality and provide you with the best browsing experience. These cookies do not track you across other websites and are not used for advertising purposes. For more details, please review our Cookie Policy.

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal data, subject to legal retention requirements
• Opt-Out: Opt out of receiving marketing communications from us at any time

To exercise any of these rights, please contact us at [email protected] or call (540) 274-4176.

Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: